Is Best Buy the next brick-n-mortar retailer to go bust?

Forbes may think so, for their failure to innovate and keep up with customers preference to shop online instead of in a brick n mortar store.

This is a great article, and follows what I was saying yesterday about companies that fall by the wayside because they don’t keep up with changes in technology, the same is happening for retailers that are not adopting to changes in how customers want to purchase goods.

There’s also a great comment about Best Buy’s ‘situation’ during the holidays where they failed to fulfill customer’s orders in the final few days before Christmas, and the wording of their letter of apology to their customers. A great example of how Best Buy are not only failing, but failing to admit they’re in trouble and failing to see how they’re slowly killing their own business.

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